Welcome to Tohfa Time! We aim to make gift-giving convenient and delightful. Here’s everything you need to know about our shipping process
1. Processing Time
– Orders are typically processed within 3-5 business days,
– Orders placed on weekends or holidays will be processed the next business day.
2. Shipping Rates & Delivery Times
– Standard Shipping: 3-5 business days
– Express Shipping: 1-2 business days (Only in Lahore)
– Shipping rates are calculated at checkout based on your location and chosen shipping method.
Note: Delivery times are estimates and may vary due to unforeseen circumstances.
3. Free Shipping
– Enjoy free standard shipping on orders over 2,500 PKR.
4. Order Tracking
– Once your order is shipped, we’ll send you an email with a tracking number to follow your package’s journey.
5. Packaging and Gift Wrapping
– All orders are packaged with care to ensure safe delivery. We offer gift-wrapping options at checkout to add a special touch to your gift.
6. Shipping Restrictions
– We may be unable to ship to certain regions due to legal restrictions or carrier limitations. If this applies to your order, we will contact you.
7. Lost or Delayed Shipments
– If your order is delayed beyond the estimated delivery time, please reach out to us. While we cannot control delays caused by carriers, we’ll do our best to assist you.
– For lost packages, please contact us at Info@tohfatime.com so we can investigate and assist with a solution.
8. Contact Us
– If you have any questions about our shipping policy or need assistance with your order, please contact us at Info@tohfatime.com. We’re here to help!
Thank you for choosing us to help you share joy through gifts!.