No, all of our products are DIY (Do It Yourself). Each product arrives in separate pieces, which you will need to assemble. All necessary assembly tools and instructions are included in the package.
To assemble the product, lay all pieces out on a table or the floor and refer to the display picture on our website. This will guide you in arranging the pieces accurately.
We provide double-sided adhesive tape for easy wall installation of each piece, except for the clock dial, which should be hung on a nail.
Acrylic products have a glass-like shine, while wooden (MDF) products are matte-finished with a slight sheen.
Some of our products are made from acrylic, while others are made from wood (MDF). Please check the product description for material details before placing an order.
Yes, we proudly produce 90% of our products in Pakistan.
Changes can be made within 24 hours of placing your order. Please contact our customer service team immediately with your order number and the changes you wish to make.
Since our products are made to order, we generally do not accept returns or exchanges on customized items unless there is a defect or error on our part.
Shipping times depend on your location and the shipping method selected. Standard shipping typically takes 5-7 business days after the order is processed.
The quickest way to reach us is via WhatsApp at 0303-9518534. Our team will get back to you shortly.
We accept a variety of payment methods, including:
- Debit Cards
- EasyPaisa
- JazzCash
- Bank Transfers (for large orders)
If you believe you have made a duplicate payment, please contact our customer service team immediately. We will investigate the issue and process a refund for any duplicate charges.
Yes, we often have promotions and discounts for first-time buyers. Please check our website or sign up for our newsletter to stay informed about current offers.
Refund policies for customized products vary:
- If the customization process has not started, you may be eligible for a full refund.
- If customization has begun, a partial refund may be issued, depending on the stage of production. Please refer to our Cancellation & Refund Policy for detailed information.
No, there are no hidden fees. The total cost of your order, including taxes and shipping (if applicable), will be clearly displayed at checkout before you complete your purchase.